Phill and Mel June 2008
So I keep putting off this particular blog. I don't like to complain constantly about something. I'm very aware of my limitations in 'changing' my life, both designed and realistic. I worry that if I complain a lot one of a few things will happen a) people will try to help me when i just want a compassionate ear b) people will have heard my complaints so often they wont hear a genuine cry for help and c) I will waste away in my complaints, making a bad situation so much worse.
At the moment I'm sitting pretty with option C.
My situation at work has gotten so bad I'm getting headaches just from walking in there. I'm actually making myself physically sick being in there. I had a week off last week and it's done nothing to make me feel better. And it's all to do with the customers and the lack of support for staff. Cause, you know, the customer is always right, even if they're wrong. You have to be nice and polite even if you feel like jumping across the counter and beating the customer to death with their own bottle of coke.
Policy an rules mean nothing to someone who says they want one non refundable product, are asked if this is what they want, only to say they meant something different when you've already printed it out. Then suddenly 'non refundable' means nothing to them because 'I'm the customer and you must service me'. After explaining to this man over (and over) again for 15mins I had to call the police because he was basically stealing because of his refusal to pay for it. It is not the first time its happened, it wont be the last. There was even another staff member on who agreed with everything I did, she even said she would have done the same with a lot more shouting involved.
Not just stupid people, but Nightcliff is full of little shits at the moment and they like to come in and help themselves to everything in the shop. and the companies official position? Just let them do it. Thats right. If they cant be locked out where not to do anything because of how violent they can get. Wow, and that makes me feel o so safe. And they are, even a small group of 15 year olds are frightening, they throw tantrums, I've had them threaten to follow me home and beat me up, throw stuff around the shop at me. I had a few days off and a psycratist visit after that one. And this happens every shift. They wont put a security guard on with us. They wont even let us have a second staff member on.
So I'm leaving. I've taken control of a truly terrible situation, and in my resignation our regional manager will know exactly why a staff member of ten long years is leaving. And hopefully he'll do something about it. It'll be too late for me, but it would be nice to know the other staff will have a little security. I have 8ish weeks to go (6 weeks at best, 8 at worst) and I'll start helping Phill out with his work and do full time tafe. If I need to I'll get some casual work if we start having trouble keeping up with the bills, but I've had enough of shell and I cant wait to leave. so there we go, that's why I've been so quiet lately. Every sentence out of my mouth has been about work for the last two months and it's eating me up inside. I'm just so tired...
Loves you all
At the moment I'm sitting pretty with option C.
My situation at work has gotten so bad I'm getting headaches just from walking in there. I'm actually making myself physically sick being in there. I had a week off last week and it's done nothing to make me feel better. And it's all to do with the customers and the lack of support for staff. Cause, you know, the customer is always right, even if they're wrong. You have to be nice and polite even if you feel like jumping across the counter and beating the customer to death with their own bottle of coke.
Policy an rules mean nothing to someone who says they want one non refundable product, are asked if this is what they want, only to say they meant something different when you've already printed it out. Then suddenly 'non refundable' means nothing to them because 'I'm the customer and you must service me'. After explaining to this man over (and over) again for 15mins I had to call the police because he was basically stealing because of his refusal to pay for it. It is not the first time its happened, it wont be the last. There was even another staff member on who agreed with everything I did, she even said she would have done the same with a lot more shouting involved.
Not just stupid people, but Nightcliff is full of little shits at the moment and they like to come in and help themselves to everything in the shop. and the companies official position? Just let them do it. Thats right. If they cant be locked out where not to do anything because of how violent they can get. Wow, and that makes me feel o so safe. And they are, even a small group of 15 year olds are frightening, they throw tantrums, I've had them threaten to follow me home and beat me up, throw stuff around the shop at me. I had a few days off and a psycratist visit after that one. And this happens every shift. They wont put a security guard on with us. They wont even let us have a second staff member on.
So I'm leaving. I've taken control of a truly terrible situation, and in my resignation our regional manager will know exactly why a staff member of ten long years is leaving. And hopefully he'll do something about it. It'll be too late for me, but it would be nice to know the other staff will have a little security. I have 8ish weeks to go (6 weeks at best, 8 at worst) and I'll start helping Phill out with his work and do full time tafe. If I need to I'll get some casual work if we start having trouble keeping up with the bills, but I've had enough of shell and I cant wait to leave. so there we go, that's why I've been so quiet lately. Every sentence out of my mouth has been about work for the last two months and it's eating me up inside. I'm just so tired...
Loves you all
1 comments:
Oh Honey,
I never had an idea it's gotten so bad. It sounds really, really frustrating and frightening and draining.
Leaving that place sounds like a good idea to me, and if we can do anything to help, you scream 'mouse', promise?
Feel dearly hugged across the world.
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